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May 14, 2019

in Consumer,

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When it’s time to select a Denver roofing company, or a roofing contractor, remember that all roofing contractors are not alike. A new roof is a big investment.

Take your time and make a smart decision. Use good common sense and follow these guidelines.

Don’t sign anything! Know that anything you sign — no matter what you are told — is a binding contract!
Don’t sign a contract or proposal without a price. As of 6/6/2012, contracts MUST HAVE a price (not just a phrase saying they’ll do the roof for whatever the insurance company pays).
Don’t sign a contract that does not contain the following written items per Colorado Revised Statute 6-22-103. A written & signed contract between the property owner and the roofing contractor must include at least the following:
- scope of work & materials to be provided;
- cost for same based on damages known at the time the contract is entered into;
- approximate dates of service;
- roofing contractor’s contact information;
- identification of contractor’s surety & liability coverage insurer & their contact information;
- contractor’s policy regarding cancellation of contract & refund of any deposit including a rescission clause allowing the property owner to rescind the contract for roofing services and obtain a full refund of any deposit within 72 hours after entering the contract;
- a statement that if the property owner plans to pay for the roofing services through an insurance claim, the contractor cannot pay, waive or rebate the homeowner’s insurance deductible in part or in whole;
- a statement that the contractor shall hold in trust any payment from the property owner until the contractor has delivered roofing materials to the jobsite or has performed a majority of the roofing work on the property;
- a statement that the property owner may rescind a contract for services, the payment for which will be made from the proceeds of a property insurance claim, within 72 hours after receiving notice from their insurer that the claim is denied in whole or in part.
Don’t rush into a re-roofing contract until you’ve had a chance to check out your potential contractor.
Ask to see the sales person’s driver’s license and write down the license number and license plate number.
Be wary of contractors with very low bids. They may have to cut corners to make a profit. Remember, price is only one of the criteria for selecting a contractor.
Don’t pay for work or materials in advance. Roofers who take down payments and never satisfactorily complete the job is the most common BBB complaint about roofers. 6-22-103.(2), C.R.S states if the contractor does accept/require a deposit they must by law hold it in a separate trust account until they have provided the materials to the jobsite or completed a majority of the work.
Don’t proceed without the contractor’s proof of workers compensation and general liability insurance. Check with the insurance company to see if it’s still in force.
Ask your friends and neighbors about contractors they have used. The best referral is a satisfied customer.
Be sure to use a contractor who offers a workmanship and material warranty. Get all warranties in writing.
Avoid hiring a storm chasing roofer. They may not be around to honor warranties.
Call several CRA Contractors for estimates. Make sure they include cost, type of material and payment terms. Do not make any verbal agreements.
Contact your Better Business Bureau to see if there are any complaints on file against the contractor.
Ask the contractor for a copy of his license and make sure a permit is pulled before work begins. You may want to verify this information with your city or county and see if there are any complaints on file.